Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Asst, Customer Liaison

  • Full Time, onsite
  • FUJIFILM (Malaysia) Sdn Bhd
  • Selangor Help Desk & IT Support (Information & Communication Technology) Full time, Malaysia
Salary undisclosed

Apply on

JobStreet
Original
Simplified

Job Responsibilities

1. Knowledge of and Support of Fujifilm and 3rd Party print devices, service offerings and processes

  • Requires good understanding of machine operation, Key operator knowledge, default settings, and host interface set-up
  • Assist customers to use equipment so that they can maximise utilisation of the office devices
  • Perform maintenance and repair of high-frequency service call areas on specified equipment to maximize customer uptime
  • Log all activity for each machine – response time, resolution time, downtime etc related info
  • Escalate service requirements to analyst or tech support as appropriate

2. Ensure a reliable supply of parts and consumable items are on site

  • Inspect regularly supply levels and main effective On Site parts and consumables inventory order via Fujifilm or third party as required
  • Ensure customer and Customer Liaison/Operation Executive are aware of any deficiencies
  • Provide daily service to replenish paper, toner, fuser, etc to assigned devices (as may be contracted)
  • Maintain effective On Site Parts inventory appropriate to client equipment population

3. Record keeping and billing support

  • Provide meter readings for billing purposes, or audit for reporting.
  • Provide Customer Liaison/Operations/Facility Management Executive and customer with machine statistics, service history, etLog all activity for each machine

4. Customer satisfaction

  • Responsible for customer satisfaction with all Fujifilm, 3rd party equipment and services provided
  • Respond to customer care calls
  • Dedicated DocuCare support of copiers/duplicators/printers.
  • Providing Desk Side and Help Desk Support
  • Maintain positive relationships with CSD, 3rd party service providers, customers, and peers to ensure smooth implementation/ installation and operation.

5. Any other Ad-Hoc task requested by Service Delivery Manager

  • Job Identification 4591
  • Job Category Customer Service & Contact Center Operations
  • Posting Date 09/06/2024, 12:10 AM
  • Job Schedule Full time
  • Locations FBMY - Petaling Jaya
Similar Jobs

1d ago

Admin/Customer Service
SCA Specialty Chemicals Sdn Bhd
Johor Bahru, Malaysia

Full Time, onsite, onsite

RM 2,000 / Per Mon