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Account Executive (Accounts Receivable & Collections)

Salary undisclosed

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Are you an Expert with a talent for managing accounts and ensuring timely payments? Join our team as an Accounts Receivable & Collection Specialist!

Job Responsibilities

  • Payment Follow-up: Send payment reminder emails with attached Statement of Account and follow up via calls to collect overdue payments.
  • Customer Communication: Respond to customer inquiries, concerns or complaints while maintaining positive relationships.
  • Identify and Address Disputes: Reconcile customer accounts, investigate and resolve payment disputes, and collaborate closely with the AR Billing teams to address invoice discrepancies.
  • Collaboration with Account Management teams: Work with Account Management teams to resolve customer issues and improve cash flow.
  • Maintain Accurate Records: Keep accurate and up-to-date records of customer interactions, payments, and collection activities.
  • Reporting and Analysis: Provide regular reports on collection performance, aged receivables, and customer payment trends.
  • Risk Management: Escalate problematic accounts to the Account Management Team / Team Lead / Manager.

Requirements:

  • Excel Skills: Advanced proficiency in Microsoft Excel for data analysis and reporting.
  • Communication: Fluent in English with strong interpersonal abilities.
  • Experience: 2-3 years in accounts receivable or collections.
  • Detail-Oriented: Exceptional accuracy and attention to detail in reporting.

Join our dynamic team for career growth and professional development opportunities—apply NOW!