Account Executive (Accounts Receivable & Collections)
Salary undisclosed
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Are you an Expert with a talent for managing accounts and ensuring timely payments? Join our team as an Accounts Receivable & Collection Specialist!
Job Responsibilities
- Payment Follow-up: Send payment reminder emails with attached Statement of Account and follow up via calls to collect overdue payments.
- Customer Communication: Respond to customer inquiries, concerns or complaints while maintaining positive relationships.
- Identify and Address Disputes: Reconcile customer accounts, investigate and resolve payment disputes, and collaborate closely with the AR Billing teams to address invoice discrepancies.
- Collaboration with Account Management teams: Work with Account Management teams to resolve customer issues and improve cash flow.
- Maintain Accurate Records: Keep accurate and up-to-date records of customer interactions, payments, and collection activities.
- Reporting and Analysis: Provide regular reports on collection performance, aged receivables, and customer payment trends.
- Risk Management: Escalate problematic accounts to the Account Management Team / Team Lead / Manager.
Requirements:
- Excel Skills: Advanced proficiency in Microsoft Excel for data analysis and reporting.
- Communication: Fluent in English with strong interpersonal abilities.
- Experience: 2-3 years in accounts receivable or collections.
- Detail-Oriented: Exceptional accuracy and attention to detail in reporting.
Join our dynamic team for career growth and professional development opportunities—apply NOW!
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