Sales Manager/ Assistant Manager
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Execute on sales plan that leverages existing brand in retail markets, wholesale accounts and web presence
• Continuously analyze sales, merchandising programs, retail trends, competitor activity and pricing, packaging and labelling, signage and collateral materials to adjust tactics and drive improved performance.
• Collaborate with the production team to develop the highest quality products that support sales goals and communicate the mission of Hot Bread Kitchen.
• Establish and execute a customer service and retention plan to ensure satisfaction and to drive continuous improvement with service and product.
• Oversee and expand Retail Staff to meet the full potential of the retail market and maximize profit.
• Develop a diverse, engaged, promotable and skilled retail and wholesale sales team that can articulate our mission and can knowledgeably speak to our diverse range of multi-ethnic breads.
• Develop and oversee an e-commerce growth plan that considers analytical data, competitive analysis and Hot Bread Kitchen’s core competencies to strategically offer the best products and deliver maximum sales.
• Compile a database of prospective strategic customers to partner on our mission-driven message and collaborate with the marketing team to deepen wholesale customer relationships through messaging and social media and to support and promote retail events.
• Accurately quote pricing, credit terms, ordering deadlines and delivery options for new and prospective accounts while delivering product recommendations that suit customers’ needs.
• Organize and deliver samples, sales kits and marketing materials for new accounts.
• Organize and man training sessions, demonstrations and events to pro