Hub Supervisor - First Mile, SPX Express (Klang Valley)
- Full Time, onsite
- Shopee Mobile Malaysia Sdn Bhd
- Kuala Lumpur Team Leaders/Supervisors (Manufacturing, Malaysia
Salary undisclosed
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- Monitor & coordinate seller pick-up order
- Assign pick-up locations according to the timing of pick-up and ensure cost optimisation at all times
- Perform quality and quantity checks once items have arrived at the warehouse
- Address seller complaints and perform analysis to identify the root cause. Simultaneously implementing preventive measures
- Ensure all pick-up activities are carried out in a timely manner by monitoring the productivity of drivers & riders
- Assist the fleet team lead in deployment and training of new drivers where applicable
- Monitor and report KPI compliance
- Ensure the compliance of safety policies and standard operations procedures for warehouse parcel inbound
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