Epicareer Might not Working Properly
Learn More

Operation Manager

  • Full Time, onsite
  • Goldlife Marketing Sdn Bhd
  • Kuala Lumpur Office Management (Administration & Office Support) Full time RM 5, Malaysia
Salary undisclosed

Apply on


Original
Simplified

Job Title: Operations Manager

Location: KL Eco City

Key Responsibilities:

Operational Oversight: Manage daily operational activities to ensure smooth and efficient processes. Oversee production, quality control, and distribution operations.

Team Leadership: Lead, mentor, and support a team of [number] staff members. Conduct performance reviews, provide training, and foster a collaborative and high-performance work environment.

Process Improvement: Identify opportunities for process improvements and implement strategies to enhance operational efficiency and effectiveness. Monitor and evaluate operational performance metrics.

Budget Management: Develop and manage operational budgets. Monitor expenses and ensure cost-effective operations while maintaining high-quality standards.

Strategic Planning: Collaborate with senior management to develop and implement strategic plans and objectives. Align operational activities with organizational goals and market demands.

Compliance and Safety: Ensure compliance with company policies, industry regulations, and safety standards. Conduct regular audits and implement corrective actions as necessary.

Retail Customer Service: Oversee customer service operations to ensure high levels of customer satisfaction. Address and resolve any operational issues or customer complaints promptly.

Reporting and Analysis: Prepare and present regular reports on operational performance, challenges, and opportunities to senior management. Use data-driven insights to make informed decisions.