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Responsibilities:
- Support sales team in all administration and customer service activities.
- Handling customer questions, inquiries and complaints, in the form of replying emails and answering phone calls.
- Coordinate with factory operation and sales team ensure the order processing and shipment arrangement running smoothly
- Prepare sales report on weekly and monthly basis and cautious in details
Requirements:
- At least diploma in business management or administration, marketing, communications, or related field is preferred.
- Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software. Experience in ERP is an advantage.
- Good analytical and problem-solving skills.
- Strong verbal and written communicator. Effective communication and writing skills, in English. Mandarin is an advantage.
- Experience in export sales is preferable.
- Proactive in contributing ideas and creativeness is highly recommended.
- Fresh graduate is welcome to apply.
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