Manager

Operational Management:

• Oversee day-to-day operations, ensuring smooth running of the tea bar.
• Implement and uphold high standards of beverage preparation, quality, and service.
• Maintain cleanliness and organization of the store according to health and safety standards.

  Team Leadership:

  • Recruit, train, and supervise staff, fostering a positive work environment.
  • Schedule staff shifts, manage labor costs, and ensure optimal staffing.
  • Conduct regular staff meetings and performance evaluations.

    Customer Service:

    • Ensure an exceptional customer experience by maintaining high service standards.
    • Address and resolve customer complaints and feedback in a professional manner.
    • Build rapport with customers and cultivate a welcoming atmosphere.

      Sales & Marketing:

      • Develop and implement promotional strategies to attract customers and increase sales.
      • Monitor sales performance and develop action plans for achieving sales targets.
      • Introduce and promote seasonal tea offerings and limited-time specials.

        Financial Management:

        • Manage daily sales reports, cash handling, and overall financial performance.
        • Monitor expenses, control costs, and improve profitability.
        • Prepare monthly financial summaries and performance analysis.

          Inventory & Supply Chain:

          • Manage inventory levels to ensure product availability without overstocking.
          • Coordinate with suppliers for timely replenishment of tea, ingredients, and equipment.
          • Track and monitor inventory usage and wastage.

            Menu & Product Development:

            • Collaborate with the team to create and test new tea-based drinks.
            • Stay updated on industry trends and customer preferences for continuous menu innovation.

Experience:

• Minimum 2-3 years of experience in F&B management, ideally in tea or beverage-related businesses.
• Previous experience in managing a café, tea bar, or similar establishment is highly desirable.

  Educational Background:

  • Bachelor’s degree in Hospitality, Business Administration, or a related field preferred.
  • Certification in food safety and management is a plus.

    Skills:

    • Strong leadership and team management skills.
    • Excellent communication and interpersonal skills.
    • Ability to handle high-pressure environments and resolve conflicts effectively.
    • Proficiency in basic accounting and financial management.
    • Familiarity with inventory control and supply chain management.
    • Competence in using POS systems and office software.

      Personal Qualities:

      • Passionate about tea and customer service.
      • Detail-oriented, organized, and proactive.
      • Positive attitude and a strong sense of responsibility.

Competitive Salary:

• Receive an attractive base salary with performance-based incentives.

  Bonuses:

  • Annual performance bonuses based on individual and store performance.

    Health & Wellness:

    • Comprehensive health insurance, including dental and vision coverage.

      Employee Discounts:

      • Enjoy free beverages and significant discounts on other menu items.

        Career Development:

        • Opportunities for professional growth through training programs, workshops, and mentorship.

          Work-Life Balance:

          • Flexible scheduling options and paid time off.

            Team Building Activities:

            • Participate in regular team outings, company events, and barista competitions.

              Recognition & Rewards:

              • Employee of the Month awards and other recognition programs to celebrate outstanding contributions.

                Comfortable Work Environment:

                • Join a vibrant, modern workspace with a focus on creating a positive and supportive atmosphere for staff.

                  Product Knowledge Enhancement:

                  • Access to exclusive workshops on tea culture, tea-tasting sessions, and new product training to deepen your understanding and passion for the industry.

                    These job requirements, responsibilities, and benefits can be customized according to the specific needs of your tea bar, highlighting the unique aspects that make your establishment stand out.