Manager, AML Investigation, Operation Excellence

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way – that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

The Group Compliance Anti-Financial Crime Investigation and Intelligence (“I&I”) function is responsible for safeguarding the Bank against financial crime risks relating to AML, Sanctions, Fraud and regulatory risks which may undermine the integrity of the Bank’s compliance framework. Through the conduct of proactive detection and ongoing monitoring activities, we enable timely insights, accurate identification and effective intervention against financial crime events.

The Operational Excellence Team (“OET”) provides process and quality assurance support to the Transaction Surveillance Team (“TST”) which carries out investigation on the bank’s Transaction Monitoring (“TM”) system alerts and Unusual Activity Reports (“UAR”) escalated from BU/SUs to identify potential financial crime risks to the Bank.

Reporting to the OET Lead, the successful candidate will undertake the following key responsibilities:

Quality Review

• Provide support to document and review sample cases/ controls selected for quality review

Management Reporting

• Prepare daily, weekly and monthly management report on key indicators in relation to transaction surveillance activities, to facilitate management reporting and oversight
• Prepare ad-hoc support to generate statistics in relation to transaction surveillance activities, to conduct analysis and facilitate identification of concerns

Governance & Operational Support

• Support maintenance and update of training records and preparation of training
• Monitor and address exceptions highlighted in daily exception reports (such as exception reports generated from robotic process automation)
• Manual update of records in E-Approval platform to complete the system record and conduct reconciliation to ensure that the STR register to ensure record is complete
• Conduct manual alert allocation for cases which are not supported by automated processes
• Provide support to address or route queries from BU to the common mailbox
• Maintain record of TST staff movement and provide support to onboard new hires

• Degree or professional qualification in business, banking/financial services or equivalent
• Min 3- 4 years’ experience in TM/Customer Risk intelligence/investigations/ operational risk related work or experience in audit/assurance
• Good analytical, problem solving skills and ability to dissect complex issues related to processes and systems
• Good knowledge/understanding of banking and financial services laws & regulations, compliance best practices and understanding of financial products & systems

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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