Retail Department Assistant/ Store Crew (Full-Time)-Skin Care & Cosmetics Brand
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Department Assistant: 3 openings
Store Crew Full-Time -5 openings
Department Assistant
*The job title is subjected on candidate working experiences.
Job responsibilities
Sales Management:
- Follow up the sales turnover indicators set by the store manager,
- Manage staff duty rooster and performance tracking
- Analyse sales data and plan a strategic improvement plan, and pay attention to market trends of competitive products
Operation Management
- Supervise outlet staff to execute front store and storeroom management according to standards
- Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.
Product Management
- Responsible for daily inventory management and product expiry date management
- Manage product loss according to company standards
- Analyse product category performance to plan improvement plan and increase sales performance
Merchandising /Product Display Management
- Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system
- Follow VCM diagram to inspect and enhance store display
Training Management
- Responsible for conducting service training for the outlet staff
- Manage customer service feedback and provide service guidance to the staffs
- Ensure standardized process of the store operations.
Financial Management
- Manage daily cash safety, conduct internal self-examination in the store
- Ensure store financial compliance
Employee Management
- Assist in recruitment of outlet staffs.
- Onboarding new outlet staffs
- Provide training to new outlet staffs
- Manage team members well
Requirements
- 2-3 years and above of experiences in retail store management are preferred.
- Familiar with the operations of the retail store, merchandising, manpower management and store management.
- Familiar with office software and strong in analytic skill
- Good in communication and coordination, have team spirit and strong in execution ability
- Flexible to follow company’s outlet and regional deployment
- Recognise company’s corporate culture and values.
- Able to work on weekend/rotating shift
- Start work on Oct/Nov 2024
STORE CREW
Store Crew
*The job title is subjected on interview performance/outcome
Job responsibilities
Sales Achievement
• Clarify and achieve sales targets for the time period, and effectively support sales
Store Service
• Patrol the store in the specified area, provide good store service, understand customer demands and provide timely feedback and assistance
Product inspection
• Patrol the store in the specified area, check the product expiration date, trial pack capacity and product quality issues, and report problematic products and trial packs to the duty officer in a timely manner
Store maintenance
• Patrol the store in the specified area, complete daily business work such as product display, replenishment (preferentially floor cabinets), cleaning, etc.
• Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.
Requirements
• SPM and above, preferred previous working experience with fast retail/beauty stores/relevant
retail working experiences.
• Good in communication and coordination, have team spirit and strong in execution ability
• Able to work on weekend/rotating shift, 6 working days (rotate between 8.30am-11:00pm)
• Familiar with basic office software
