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E-Hailing Customer Support

  • Full Time, onsite
  • AGENSI PEKERJAAN RECRUIT ADVANC...
  • Iskandar Puteri, Malaysia
RM 3,000 - RM 3,000 / month

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Qualification: 18-45 years old , Minimum SPM holders

Benefits:

  • 6 Days allowance,
  • Night Shift Allowance,
  • KPI Allowance
  • Hostel provided during training term.

Job description:

  • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's product.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Proficient in computer typing skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Good computer literacy.