Mandarin Customer Service E-Commerce
RM 3,300 - RM 3,600 / Per Mon
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Simplified
- Customer Assistance: Manage inbound and outbound calls, as well as email inquiries.
- Service Excellence: Ensure customer satisfaction through high-quality service.
- Adherence to Protocol: Comply with company guidelines and procedures.
- Tailored Solutions: Identify customer needs and suggest appropriate financial options.
- Brand Support: Proactively work to enhance customer loyalty and protect the brand's reputation.
- Service Excellence: Ensure customer satisfaction through high-quality service.
- Language Proficiency: Fluent in English and Mandarin is essential.
- Shift Flexibility: Must be open to 24/7 rotational shifts.
- Relocation Requirement: Willingness to relocate to Bayan Lepas, Penang is necessary.
- Educational Qualification: Minimum SPM qualification; fresh graduates are encouraged to apply.
- Shift Flexibility: Must be open to 24/7 rotational shifts.
- EPF, SOCSO
- Training Provided
- Allowance Provided
- 5 working days
- Training Provided
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