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Mandarin Customer Service E-Commerce

RM 3,300 - RM 3,600 / Per Mon


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  • Customer Assistance: Manage inbound and outbound calls, as well as email inquiries.
  • Service Excellence: Ensure customer satisfaction through high-quality service.
  • Adherence to Protocol: Comply with company guidelines and procedures.
  • Tailored Solutions: Identify customer needs and suggest appropriate financial options.
  • Brand Support: Proactively work to enhance customer loyalty and protect the brand's reputation.
  • Language Proficiency: Fluent in English and Mandarin is essential.
  • Shift Flexibility: Must be open to 24/7 rotational shifts.
  • Relocation Requirement: Willingness to relocate to Bayan Lepas, Penang is necessary.
  • Educational Qualification: Minimum SPM qualification; fresh graduates are encouraged to apply.
  • EPF, SOCSO
  • Training Provided
  • Allowance Provided
  • 5 working days