Sports Advisor Part Time – Decathlon Klippa Batu Kawan

The Worlds Largest Sports Retailer is recruiting passionate sports people for-Our New Store Opening at Batu Kawan,Penang!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?
A STUDENT?

OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

We are Opening Soon, at Klippa Shopping Centre - Decathlon Batu Kawan

• The hub of the growing Batu Kawan township
• A retail-anchored meeting destination

We are recruiting for our Mountain, Team Sports, Water Sports, Fitness,Wheels Sports and Running Department!

As a Sports Advisor(Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.

Responsibilities:

1. To Customers

• Welcome customers in a professional manner.
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
• To educate customers on omni-channel brand offerings for complete range of interested products
• To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range
• Develop the network of customers both in store and online, to know them better and establish a personal relationship
• Pass on sports passion and help customers discover new sports
• Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers
• To participate in sports related community events within the neighbourhood of the store

2. To Decathlon Malaysia

• To know the ambition of the department and take action with the team to achieve it
• Promote innovation and sports experience in store
• Boost Decathlon Malaysia best sales by using resources and commercial tools
• To put together the layout in store in accordance with implantation principles and guideline
• Produce high-quality implantation based on Satisfied Customer Family (FCS)
• Maintain the layout with good facing to make customers satisfied
• To make sure that stock is accurate and available by using the automatic replenishment system
• To bring awareness about Decathlon Connect to all stakeholders

3. For Safety of People and Goods

• Enforce basic safety and security standards in the departments.
• To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures
• Apply and enforce all the security procedures (regarding people, goods and cash) and play an active role in combating shrinkage
• Observe the product safety policy (standardized adjustments and traceability of sensitive products, use-by dates etc.)

4. Development and Complementary Skills

• Know and manage the personal development plan and training plan
• Participate in training, develop the training skills and become a trainer
• Improve skills of the teammates with the leader

What we are looking for:

• Students are encouraged to apply or someone who is looking for a part time position.
• Per hourly rate RM13.56
• Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages are a plus.
• Minimum qualifications Bachelors Degree/Diploma is required.
• Who is customer-centric with strong sense of service.
• Willingness to want to help others, both teammates and customers/users.
• Who is Responsible, self motivated and adaptable in the field of a fast paced and agile environment.
• Who is Human-First with high level of demand and communications skills.
• Digitally Savvy
• Able to play as part of the team during the busiest times(weekends and holidays)

Note:

Your job application will be redirected to our internal career page. Do fill in the necessary to complete your job application with Decathlon Malaysia

What can you expect?

• Decathlon offers an inclusive and non-discriminatory work environment, and encourages applications from people with disabilities of different ethnicity, in addition to recognizing the importance of a multi-generational workforce, and equality between women and men. If, due to a disability, you need special resources during the recruitment process, please let us know. At Decathlon, we primarily recruit personalities!
• 25% Discount on any Purchase of Decathlon products
• Be a part of our exclusive Shareholding Program
• Career Growth progression
• Sports – Work – Life – Balance Working Environment!
• Great Medical benefits and more!