Admin Assistant

Clerical and Administrative Support: Answering phone calls, responding to emails, and providing basic information to customers or suppliers regarding IT products and services. Scheduling meetings and managing calendars for management and other staff. Preparing reports, presentations, and correspondence, often related to sales data, stock levels, and product information. Inventory and Order Management: Assisting with the management of IT inventory, tracking stock levels, and ensuring the accuracy of records. Coordinating with the purchasing team to manage orders of IT products (e.g., laptops, accessories, software) from suppliers. Handling purchase orders, invoices, and keeping records of incoming and outgoing stock. Customer Service Support: Assisting customers with queries related to orders, warranties, and IT products. Supporting the sales team in following up on customer inquiries and processing sales orders. Documentation and Data Entry: Maintaining accurate records of sales, purchases, and inventory in the company's systems. Ensuring all product and supplier documentation is properly filed and updated, including warranties and product specifications. Managing data entry tasks for customer and sales data, ensuring the company’s databases are up-to-date. Support for IT and Retail Operations: Assisting with the smooth running of Point of Sale (POS) systems and office IT equipment (e.g., computers, printers). Liaising with IT support teams for minor technical issues related to retail systems or hardware. Communication and Coordination: Acting as a point of contact between departments such as sales, IT, and logistics. Handling communication with external vendors, suppliers, and service providers regarding IT products and retail operations. Marketing and Event Support: Assisting in marketing initiatives, including preparing promotional materials for sales campaigns or product launches. Coordinating internal events such as product training sessions or customer engagement events in-store or online. Skills Required: Basic IT Knowledge: Familiarity with common IT products such as laptops, peripherals, and software, as well as understanding basic technical specifications. Strong Organizational Skills: Ability to manage multiple tasks such as inventory management, order processing, and administrative support. Communication Skills: Good verbal and written communication to liaise with internal teams, customers, and suppliers. Technical Skills: Proficiency with Microsoft Office (Excel, Word, PowerPoint) and experience with office management software and POS systems. Problem-solving Skills: Ability to troubleshoot minor IT or POS issues and resolve administrative