Sales & BD officer

Company Overview

Ascentia Ace Sdn Bhd is a premier provider of corporate services, including company incorporation, accounting, bookkeeping, payroll services, taxation, work pass applications, and business advisory. We are dedicated to empowering businesses by simplifying corporate processes and delivering expert guidance to drive success.

Job Description

We are seeking a dynamic and results-driven Sales & BD Officer to join our remote team in Malaysia. The ideal candidate will be responsible for generating sales leads, closing deals, and ensuring exceptional customer satisfaction. This role is crucial in helping us expand our client base and maintain strong relationships with our customers.

Key Responsibilities

• Sales Generation:
• Identify and research potential clients remotely.
• Conduct outbound calls, emails, and social media outreach to generate new leads.
• Utilize HubSpot CRM to manage leads and track sales activities.
• Provide sales proposals and close deals to meet client needs.
• Follow up on leads and referrals promptly.
• Work towards achieving and exceeding sales targets
• Customer Success Management:
• Serve as the primary point of contact for clients, understanding their needs and providing appropriate solutions.
• Ensure high levels of customer satisfaction through excellent service and support.
• Maintain and update client information in the HubSpot CRM system accurately
• Collaboration and Reporting:
• Collaborate with the Cosec, accounting and payroll operations team to ensure seamless service delivery to clients.
• Provide feedback on market trends and customer needs to inform service improvements.
• Report directly to the Principal Consultant/Director in our Singapore office through virtual communication channels.
• Take on ad hoc or administrative duties remotely as assigned.

Educational Qualifications / Requirements

• Education:
• Possess a degree in Business, Sales or Marketing
• Experience:
• Previous experience in sales or customer service is preferred but not mandatory.
• Fresh graduates are welcome; on-the-job training will be provided.
• Experience with HubSpot CRM is highly regarded
• Skills:
• Strong command of spoken and written English.
• Ability to speak Mandarin or Japanese is an added advantage.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities with a detail-oriented approach.
• Ability to manage multiple projects simultaneously and work under tight deadlines.
• Self-motivated and independent while being a proactive team player.
• Familiarity with Microsoft Office Suite and cloud-based software.

Work Hours / Benefits

• Working Hours: 5-day week, 9:00 am – 6:00 pm (Monday to Friday), Saturdays - as and when required
• Work Environment: Remote working environment; work from home
• Job Types: Full-time, Permanent, Fresh graduate
• Salary: RM1,500 – RM1,800 per month (subject to EPF contribution, etc.) + Commission
• Potential to earn up to RM4,000 or more per month based on sales performance
• Benefits:
• Work from home
• Yearly bonus
• Professional development and training opportunities
• Opportunity for career advancement within the company

Job Types: Full-time, Fresh graduate

Pay: RM1,500.00 - RM1,800.00 per month

Benefits:

• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Yearly bonus

Education:

• Diploma/Advanced Diploma (Required)