SOP Compliance Officer / Internal Auditor/QMS

RM 4,000 - RM 8,000 / Per Mon

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Job Responsibility

SOP Monitoring and Compliance:

Regularly review company processes to ensure they are in compliance with established SOPs.
Conduct routine audits and spot checks to ensure all departments follow standard protocols.
Develop metrics and key performance indicators (KPIs) to monitor adherence to SOPs.

SOP Implementation:

Coordinate the rollout of new or updated SOPs, ensuring employees are informed and trained.
Facilitate the transition to updated protocols and ensure that new procedures are integrated into daily operations smoothly.

SOP Revision and Improvement:

Serve as the point of contact for any questions or issues regarding SOP changes.
Regularly review existing SOPs for potential improvements, based on operational feedback, changing regulations, or technological advancements.
Work with relevant departments to revise SOPs as needed and ensure that revisions are in line with both business goals and compliance requirements.
Ensure that documentation of SOPs is updated and stored in accessible formats for all employees.

Collaboration and Communication:

Collaborate with department heads, management, and cross-functional teams to gather input on SOP effectiveness and areas for improvement.
Provide clear and regular communication on changes to SOPs and ensure all staff members are adequately briefed and trained.
Coordinate and lead training sessions on new or updated SOPs.

Risk Management and Problem Resolution:

Identify risks associated with non-compliance or inefficient SOPs, and develop solutions to mitigate these risks.
Investigate reported issues related to SOP non-adherence and propose corrective actions.

Documentation and Reporting:

Maintain comprehensive records of all SOPs, revisions, and implementation processes.
Prepare regular reports for senior management on SOP compliance, areas for improvement, and suggested changes.

Requirement