Epicareer Might not Working Properly
Learn More

Customer Success Executive

RM 2,000 - RM 2,500 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

  • Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
  • Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
  • Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
  • Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
  • Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

  • Proven experience in customer support, recruitment, or a related field.
  • Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
  • Familiarity with various sourcing platforms, social media, and job boards.
  • Detail-oriented with strong analytical skills to assess job postings and applicant trends.
  • Ability to work independently and collaboratively in a fast-paced environment.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus