Nurse Manager

Job Purpose / Objective

 Manage, monitor, organize, and supervise the daily operational activities of the Nursing Administration.

 Provide clinical, professional, and managerial leadership to the assigned nursing team.

 Ensure a high standard of nursing care is consistently delivered to patients safely and cost-effectively to achieve patient satisfaction.

 Protect business interests and lead initiatives to foster a patient-family-centered environment and transform care delivery.

Key Responsibilities / Accountabilities

Patient Care Delivery:

 Manage the day-to-day function of Nursing Administration in accordance with current rules, regulations, and guidelines.

 Maintain patient records by ensuring appropriate review, interpretation, and analysis of reports, providing guidance with relevant departments as needed.

 Maintain scheduling and staffing plans for nurses, ensuring the appropriate skill mix.

 Facilitate communication with clinical departments to ensure patient care is coordinated effectively.

 Enforce infection control protocols in all outpatient departments.

 Liaise with Pharmacy to ensure that all patients receive appropriate medications.

 Oversee and monitor the delivery of Nursing Administration, acting as a patient advocate while maintaining privacy, dignity, and confidentiality.

 Monitor and ensure patient satisfaction, proactively addressing any identified issues.

 Promote reflective practice and learning to ensure nursing care is appropriate and based on patients' needs.

 Work closely with the medical team to ensure effective patient management and adherence to specific consultant care protocols.

 Ensure strict compliance with infection control prevention standards.

 Maintain proper storage and handling of medications, ensuring adherence to policies and procedures.

 Discuss and promote innovations to improve patient care.

 Maintain confidentiality in all aspects.

Nursing Administration:

 Ensure that all policies, procedures, guidelines, and work instructions related to Nursing Administration are regularly reviewed and updated.

 Prepare and review departmental policies, audit processes, quality improvement projects, and implement required actions.

 Efficiently manage the Nursing Administration, ensuring proper and effective utilization of resources and equipment.

 Ensure compliance with approved policies and standards, including JCIA/CBAHI requirements.

 Lead the implementation of new services, policies, and guidelines.

 Ensure patient and family satisfaction.

 Investigate incidents, accidents, complaints, and concerns, ensuring corrective actions and preventive measures are taken.

 Ensure that all objectives, instructions, and goals are documented, implemented, and reviewed in a timely manner.

 Regularly maintain, repair, or replace equipment in Nursing Administration.

 Complete required reports, statistics, and quality figures promptly.

 Identify and discuss potential areas for development or high-risk concerns with the Director of Nursing.

 Report any significant issues or concerns to the Director of Nursing promptly.

 Conduct and attend meetings as needed, ensuring minutes are circulated to relevant staff.

 Promote a cost-effective approach to nursing operations.

 Monitor nursing practices closely to avoid malpractice that could lead to financial loss.

 Conduct regular inventory checks and track supply consumption to ensure adequate stock levels.

 Ensure proper storage of supplies and prevent expiration before use.

 Ensure patient and family education is provided.

Staff Management:

 Act as Acting Director of Nursing in the absence of the Director of Nursing.

 Serve as a resource for specialist clinical knowledge and information for nursing staff, ensuring compliance with JCIA and CBAHI standards.

 Provide fair and firm leadership, maintaining high morale among staff.

 Monitor the level and standard of work produced by staff, offering guidance, coaching, and advice as necessary.

 Facilitate the professional development of ward staff to ensure competency in providing safe nursing care.

 Identify the training and learning needs of ward staff, ensuring mandatory training requirements are met and documented.

 Maintain proper records of staff status (licenses, training, competency, evaluation, etc.) and act accordingly.

 Foster a harmonious and professional working environment.

 Maintain proper records of staff attendance, leave, and other staff-related aspects.

 Ensure all staff are aware of their job descriptions and expectations.

 Complete staff rotas in a timely manner, ensuring appropriate coverage.

 Monitor the performance of new staff to ensure they are competent to provide the expected care.

 Serve as a role model by adhering to policies, rules, and standards of attendance and punctuality.

 Assist with patient and family education.

 Review staff performance and provide counseling for unsatisfactory performance.

 Address personnel and administrative issues and resolve staff-related problems.

 Participate in and lead person-centered care initiatives undertaken by the organization.

 Enrich the patient experience with compassion, respect, and dignity.

Additional Duties:

 Perform other applicable tasks and duties assigned within the realm of your knowledge, skills, and abilities.

Education/ Professional Qualification

 Bachelor’s Degree in Nursing

Experience

 Minimum of Twelve (12) years of experience.

Professional Licensing / Certification / Training

 BCLS or ACLS, relevant certifications—Preferred

Language Proficiency

 English