PROGRAM MANAGER (KEY ACCOUNT)

• Customer and plant commit against demand.
• Customer Scorecard management such as On-Time Delivery, Costing, Quality etc.
• Quotation responsibilities such as managing new and periodic re-pricing.
• Regular weekly review of metrics and deliverables. (Expected Outcome: Meet Key Business Indicators - Revenue Commit, Load versus Commit Gap, OTD, E&O, AR, ECO, and RMA. )
• Leads the Customer Focus Team.
• Profit and Loss Management.
• Periodic visits and hosting Customers (QBRs, New project start-ups, Business Transfers)
• Facilitates and monitors progress on all New project/ product start-ups
• Customer point of contact and escalation
• Any other duties assigned by Program Director

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Business Administration, Marketing, Engineering or equivalent.
• At least 7 year(s) of working experience as Program Manager, Customer Service and/or Planning Manager.
• Work experience in an electronics manufacturing environment will be an advantage
• Experienced user of MS Office programs: MS Excel, MS Word, and MS Presentation.
• Ability to work under pressure.
• Self-motivated nature and able to work independently with minimum supervision.
• Must be a team player, highly motivated and committed with strong interpersonal skills.