R
Customer Service Specialist
Salary undisclosed
Apply on
Original
Simplified
Do you love helping people and chatting your way through challenges? We're looking for individuals just like you to join our ever-growing contact centre! If you’re friendly, driven, and ready to make a difference, let’s talk.
What You’ll Be Doing:
- Talking to customers, getting to know what they need, and making sure they’re happy.
- Answering calls, replying to messages, and handling live chats – you’ll be the go-to person for customer inquiries or bookings.
- Explaining our products clearly and handling inquiries like a pro.
- Working with your fellow team-mates to reach your targets together.
- Helping customers help themselves by showing them how to use our online tools.
- Coming up with cool ideas to improve our processes and sharing them with your Team Leaders and Managers.
- Keeping customer info safe and always acting with integrity.
What We’re Looking For:
- Minimum SPM qualification.
- At least 6 months of experience in a call centre (fresh grads are welcome too!).
- Speak English and Bahasa Malaysia
- Enjoy connecting with customers.
- Looking to build your career with a public listed organization
Similar Jobs