Telesales (电话销售) - Work from Home

We are looking for a highly motivated and passionate outbound calling Telesales (电话销售) who is persistent, can sell and follow-up, and believes in the culture of success to assist and provide “back-office support” in our overall sales and marketing efforts. This job allows you to work from home with flexible working hours.

Key responsibilities include the following:

• Prospective call to clients to acquire new business opportunities, sell projects, follow-up payments etc.
• To build relationships and revenue with our existing customer base while proactively developing new opportunities via outbound calling.
• To deliver effective marketing programs that will help our reputation and growth.
• Generate/convert leads for the agents and/or company through telephonic conversations and/or online platforms.
• Maintain and monitor the records of all the conversations, be it customer feedback or queries.
• Stick to the sales script and strategy, but also improvise it when needed.
• Update customers about new launches and record customer reactions to new products
• Be aware of the latest industry trends as telesales and apply them as when appropriate.
• Liaise with the respective person in charge regarding customer queries and complaints.

Ideally, you possess the following skills and experience:

• Must have a minimum of 1-2 years of experience in a telemarketing or sales role.
• Ability to speak with confidence and to build instant rapport with potential clients.
• Excellent command of written and spoken English language.
• The ability to communicate in Mandarin/Cantonese is an advantage but not compulsory.
• Knowledge of the real estate industry and/or property sales is an excellent advantage.
• The skills to manage high outbound calling volumes.
• Experience in meeting targets through effective sales techniques.
• Proficient in Google Suite (Docs, Spreadsheets, Slides etc.)

Other Requirements:

• Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback.
• Very adaptable, punctual, reliable, trustworthy and long-term commitment.
• Good time management and flexibility in your priorities.
• Have basic knowledge of formal writing and internet research skills.
• Excellent computer skills and ability to learn new software.
• Ability to work well under pressure, meet deadlines and be results-oriented.
• Able to be independent with minimal supervision and guidance.
• Able to multitask and support the team remotely.
• Able to start IMMEDIATELY!

Further information:

• This is a 6-month contract, with the potential for a permanent position depending on performance.
• This position is on a ‘work from home’ basis from Monday to Friday, 8am-5pm (Malaysia time).
• There may be occasions you will need to adjust to New Zealand business hours as required.
• Applicants must have their own computer or laptop with a reliable high-speed internet connection.
• Open exclusively to Malaysians or Permanent Residents with full legal working rights in Malaysia.

We welcome a serious candidate who is willing to learn and grow with our company.

期待和欢迎更多善于学习且愿意与公司一起成长的有志之士加入我们。