Account Manager
Salary undisclosed
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- To manage Controlled Channel Partners owned accounts/outlets’ performance, day-to-day operation, develop and expand Postpaid sales distribution with the objective of driving company Postpaid, Device and Broadband sales.
- Observe and report competitor activities/programs and review its effectiveness/ threat/ opportunities towards company. To propose Quick Win actions to maintain competitiveness.
- To identify, plan and execute promotions at store/outlet level.
- To assist partners to achieve healthy P&L.
- Monitor and ensure dealers/outlets and their staff comply with the minimum guidelines set out by company both qualitative and quantitative.
- Product training and refreshers for controlled channel partners and their staff.
- To manage and ensure compliance of SOPP, conduct audit and transaction monitoring of stores & coach to close gaps identified to help them improve.
- Manage & ensure company properties are properly documented and reconciled.
- Always instill integrity to Heads and front liners in order to ensure all transactions are compliant and done with integrity in line with company values.
- Plan & execute overall Channel expansion, based on existing Postpaid consumer density and new market opportunities, at the same time establish clear demarcation for own and partners outlets.
- Participate in all on-ground activities such as Events, Roadshows, Roving, etc
- Review, propose & develop retail operations processes and simplify / automate where necessary IN ORDER TO make things simpler for customers, staffs and vendors.
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