Senior IT Administrator

Benefits & Others :

• Attractive Salary & Increment & Bonus
• Annual Oversea Company Trip
• Annual Leave Encashment
• Annual Medical Checkups
• Medical Insurance Coverage (RM 1 Million)
• Medical & Dental/ Optical Claim
• Attractive & Comprehensive Fringe Benefits
• Recognition of All Public Holidays in Selangor
• Training Opportunities
• Career Advancement Opportunities
• Employee Engagement Activities & Festival Celebrations
• Free Gym and Badminton Activities
• Monthly Departmental Lunch
• Free-flow Snacks and Beverages
• Afternoon Tea Time is Provided on Weekly Basis
• Good and Positive Working Environment
• Accommodation is Provided for Outstation Employees
• Corporate Employee Purchase Program (CEPP)
• Company Uniform Provided
• Free Employee Parking

Responsibilities :

• Provide comprehensive technical support for hardware, software, network access, and business applications to all onsite end-users.
• Conduct remote troubleshooting and escalate critical issues to the technical team as needed.
• Ensure effective server backup and disaster recovery strategies are in place.
• Collaborate closely with third-party vendors for the deployment and maintenance of hardware, software, and PC assets.
• Manage IT Licenses which includes all software such as Offi ce 365 and other software.
• Maintain compliance with cybersecurity policies and procedures, focusing on server and system hardening.
• Monitor and report on security vulnerabilities, implementing necessary patches and remediation actions.
• Document processes and procedures, updating existing documentation, including system and user manuals.
• Safeguard the security of the IT environment through regular security patching and firewall management.
• Collaborate with internal stakeholders, partners and suppliers to enhance IT service delivery.
• Install and maintain essential internal infrastructure components, including servers, routers, switches, and firewalls.
• Proactively monitor and address activity security incidents, ensuring timely resolution of potential threats.
• Other duties and assignments to be assigned by the Management as and when necessary.

Requirements :

• Candidate must possess with Diploma/ Degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years’ experiences as IT Administrator System, System Administrator, or related position.
• Knowledge of computer system, printer and network equipment.
• Solid experience of supporting users at 1st, 2nd and 3rd levels including remote users.
• Experience in Windows, Storage, SAN, NAS, O365 and virtual environment.
• Required language(s): English, Bahasa Malaysia, Mandarin.
• Candidates fluent in Mandarin preferred as job role is required to communicate in Mandarin.