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IT Executive

Salary undisclosed

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About Company:

Education is our passion and we made our decision to guide others along the way. Mr. Louis Loh, our founder, has successfully established Growth Valley Sdn Bhd. Growth Valley is in charge of Research and Development, Consultation, Operation, Training, Content, Design and more.

Our main focus is to enhance people’s lives with breakthroughs in various aspects. By providing innovative solutions and strategies, we aim to empower individuals and organizations to reach their full potential and achieve their goals.

More information: https://bit.ly/GV-RC24

Job Description

  • Provide support on managing systems and access control. E.g. MS 365.
  • To support on Customer Relationship Management (CRM) systems, marketing tool, survey, eCommerce platform
  • Setup company IT hardware and software and troubleshoot issues when IT related issues arise.
  • To gather requirements and prepare documentation, user guide for related projects or system enhancement. To identify potential problems in the project at early stages.
  • To provide first level support on systems used by internal teams.
  • To support live event's hardware & software preparation and live streaming. Late working hours to be expected compensated by either OT allowance or replacement hours on the following day.
  • Liaise with internal and external clients, outsourced vendors, technical development/support groups to achieve superior technical solutions.
  • To undertake any other ad-hoc tasks assigned by the Management from time to time

Requirements

  • Candidate must possess at least a Diploma in Computer Science/Information Technology or equivalent
  • At least 2 years working experience in IT related field. Having experience in live event streaming and video editing will be an added advantage
  • Familiar with Microsoft softwares, i.e. 365, Excel
  • Knowledge of online streaming tools and video editing tools will be added advantage. Required to work with Adobe Premiere Pro and etc.
  • Excellent command of written and spoken in both English and Mandarin
  • Strong in analysis, troubleshooting and problem solving skills
  • Able to work with minimal supervision as well as able to contribute to team development
  • Good interpersonal skills, self-discipline and good communication skills
  • Able to work in a fast-paced working environment and working late hours for events
  • Candidates fluent in Mandarin preferred as the role requires the candidate to deal with Mandarin speaking customers.