After Sales Service Manager (Automotive/Batu kawan, Penang)
Salary undisclosed
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- MNC, HQ Batu Kawan Penang
- Automotive industry
- Basic Salary RM7000 - RM10,000
- Company car provided (Convertible to fixed allowance)
- 5 working days/ Week
Job Responsibilities' :
- To in-charge & manage overall after sales service division
- To prepare after sales service business direction and department collaboration
- To prepare after sales service department budget.
- Workforce planning and training both internal & external for after sales service department
- To handle technical warranty management not limit to tribunals handling, defect resulting from design, material, workmanship identification, field technical support & product.
- To handle dealer field service planning not limit to constantly planning campaigns & events to bring up customer satisfaction and after sales service level.
- To achieve part sales objectives through excellent after sales service planning
Job requirement
- Degree in Automotive / Mechanical Engineering or equivalent.
- Candidate without Degree but having good experience in after sales service related in Automotive related field (OEM / Big Dealer) are welcome to apply.
- Must be willing to work at Batu Kawan Penang
- 1 Full time position available.
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