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After Sales Service Manager (Automotive/Batu kawan, Penang)

Salary undisclosed

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  • MNC, HQ Batu Kawan Penang
  • Automotive industry
  • Basic Salary RM7000 - RM10,000
  • Company car provided (Convertible to fixed allowance)
  • 5 working days/ Week

Job Responsibilities' :

  • To in-charge & manage overall after sales service division
  • To prepare after sales service business direction and department collaboration
  • To prepare after sales service department budget.
  • Workforce planning and training both internal & external for after sales service department
  • To handle technical warranty management not limit to tribunals handling, defect resulting from design, material, workmanship identification, field technical support & product.
  • To handle dealer field service planning not limit to constantly planning campaigns & events to bring up customer satisfaction and after sales service level.
  • To achieve part sales objectives through excellent after sales service planning

Job requirement

  • Degree in Automotive / Mechanical Engineering or equivalent.
  • Candidate without Degree but having good experience in after sales service related in Automotive related field (OEM / Big Dealer) are welcome to apply.
  • Must be willing to work at Batu Kawan Penang
  • 1 Full time position available.