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Jobs or company...
J

Customer Service Representative- Banking Industry

RM 2,800 - RM 2,800 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Scope

Handle B2B inbound calls, regarding the merge of UOB and Citibank.

3 weeks of training would be provided, to enhance your customer service experience.

Working Hours:

Monday-Sunday (only required to work for 5 working days)

8am-11PM (only required to work for 8 hours )

Job Application Process:

1) Interview: F2F (Face-to face) Interview

2) Documentation

(NRIC, updated resume, Academic Certificate, UOB Application Form, Conditional Offer letter)

3) Background-check (BGC) on documentation, records of loans, shareholders or criminal records. BGC feedback (1 week).

4) Offer letter will be sent out via e-mail.

The necessary documents are :

1. The filled out UOB Application form, with handwritten signatures

2. A copy of your IC front and back

3. Academic Transcript/ Certificate (Ensure studies are completed)

4. Updated resume

Salary Breakdown:

Degree holder with min 1 year customer service experience - RM 3000

Degree holder with no experience (fresh grad) - RM 2800

Diploma holder with min 2 years of experience- RM 2800

Diploma holder withless than 2 years of experience or fresh grad - RM 3000

SPM*/STPM holder withmin 2 years customer service experience- RM 2600

*SPM holder must have Credit in Math & Eng*

Additional Information:

Interview Process: f2f interview arrangement (UOB) - results - onboarding

Working Period: Its 6 Months renewable subject to performance

Working Location:

Menara UOB, UOB Plaza Jalan Raja Laut, and Menara Citibank Jalan Ampang

Contract:

6 Months , Renewable, subject to performance

Face-to-Face Interview: 30th May 2024 - 31st May 2024

Starting Date: 19th June 2024

Job Type: Contract
Contract length: 6 months

Pay: Up to RM2,800.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Holidays
  • Rotational shift
  • Weekend jobs

Application Question(s):

  • What is your current Basic Salary?
  • What is your expected salary?
  • Will you be able to staret on the 21st of october 2024?
  • Will you be able to make it for the face to face interview on the 10th.11th and 14th October 2024 at Jalan Raja Laut/Ampang?

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Customer Service: 1 year (Preferred)

Expected Start Date: 10/21/2024

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