Receptionist Staff
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About Us
Kepler was established in 2018 with an investment of 1,800,000 USD from domestic and foreign investors and is one of the most successful, innovative and fastest growing start-ups in Turkey. Today, the Kepler group has companies in the Netherlands, Luxembourg and Latvia in Europe, and in China and Malaysia in Asia.
As Kepler, it is the only company that provides accommodation/shower services within the Sabiha Gökçen Airport terminal building within the scope of its activities in Turkey, and the necessary agreements have been completed to provide the same service at European and Asian airports.
We are seeking a detail-oriented individual with strong interpersonal skills and a solid understanding of customer service principles for the position of Receptionist Staff at Kuala Lumpur International Airport.
Duties and Responsibilities
- Managing daily routine operations
- Meeting customers and managing the sales process
- Receiving payments, recording them in the system, issuing receipts and invoices
- Answering customers' questions regarding hotel policies and services
- Comply with our policies regarding uniform and personal hygiene
- Assisting customers with room and special needs
- Ensuring that the accommodation is presented in a clean and well-maintained manner
- Ensuring company standards for customer service, decor and cleaning services are met
Qualifications
- Bachelor's degree or equivalent experience
- Good knowledge Microsoft Office programs (Outlook, Excel, Word, PowerPoint, etc.)
- Strong organizational skills, proven ability to multitask
- Advanced English
