Human Resources Manager

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

The Role

We are looking for a dynamic Human Resources Manager to join our team to provide support to the HR and Finance administration functions within our organisation. This role will be overseeing and optimizing HR processes to enhance the employee experience and support the organization's strategic objectives. This role includes managing HR systems, ensuring compliance with Malaysian labour laws, and supporting the finance team in Singapore.

You will be based in Malaysia, reporting remotely to the Director of HR based in Singapore, and working under our entity M-DAQ Payment Solutions. To learn more about the Payments business, visit https://www.linkedin.com/company/wallex/

Key Responsibilities

Human Resources (80%)

• Oversee payroll processing and benefits administration, ensuring full compliance with local laws and internal policies.
• Ensure HR operational excellence by supporting the delivery of high-quality HR administration in day-to-day HR operations of the employee life cycle – attraction, recruitment, onboarding, employee engagement, development, rewards, recognition and retention
• Manage employee relations, including conflict resolution and disciplinary actions, to foster a positive and supportive work environment.
• Regularly evaluate HR workflows for optimization and increased productivity
• Regular maintenance of confidential personnel records and HR reports
• Generate detailed reports on HR metrics and costs to provide insights for informed decision-making.
• Develop effective communication and relationships with stakeholders to achieve seamless operations
• Support the review and implementation of HR policies and procedures to ensure compliance with legal requirements and alignment with organizational goals
• Support the review and update of Employee Handbook regarding policies and procedures

Finance and Administration (20%)

• Responsible for the organization and coordination of office operations duties and office procedures including travel arrangements
• Manage vendor relationships, external agencies and service contracts
• Provide the necessary support for any company related activities/events

Ideal Profile

• Bachelor’s degree in Human Resource Management or Business Administration
• At least 4 to 5 years of relevant HR and administration experience, preferably in the FinTech industry
• Understanding of accounting, payroll and finance is preferred
• Confident and articulate; able to communicate with authority in both writing and verbally
• Possess a high level of social sensitivity and cultural awareness with the ability to build successful and collaborative relationships with employees and managers at all levels
• Autonomous, meticulous and good organization skills
• Excellent time management skills; able to multi-task and prioritize workloads with tight deadlines
• Proactive and energetic; ability to learn and adapt quickly
• Proficient in MS Office Skills

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Flexible working options
• A role that offers a breadth of learning opportunities