Billing Specialist
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Billing Specialist
Job Summary:
You will be responsible for high volume customer billing and submitting of billing with supporting documents using various delivery methods. These delivery methods would be including customer portals, email or on occasions mailing. Billing Specialist is expected to resolve submission issues of medium complexity, provide requested invoices, cedit notes, proforma invoices etc. and answer basic inquiries regarding the billing.
Key Responsibilities:
- Regular manual billing
- EDI (Electronic Data Interchange) monitoring
- E-invoicing (platforms)- manual uploading of Invoices.
- Daily / Monthly Monitoring to ensure error free transactions.
- Resolve billing related errors.
- Billing standard activities.
- Routine and period-end reporting.
- Incident creation and analysis of the problem.
- IT testing of new or updated functionalities within the ERP system.
Education/Work Experience:
- Bachelor’s degree in Finance or Commercial Administration
- Experience in Customer Service, Administration or Finance
- Advanced Microsoft Office Suite Excel, Word, Outlook software
- Knowledge of other languages will be an asset
- Very Good organizational and time management skills with ability to manage multiple priorities and meet deadlines.
- Details oriented person
- Proficient in writing and communicate in English.
- Experience in a team or self-directed work environment
- Ability to maintain a positive attitude.
- Ability to handle a confidential information.
- Ability to work well under pressure.
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