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Process Executive - Data

  • Full Time, onsite
  • Cognizant Technology Solutions
  • Kuala Lumpur City Centre, Malaysia
Salary undisclosed

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TL/TM

Qualification:

• Education:

• Bachelor’s degree or equivalent practical experience preferred

Responsibility:

Stakeholder/Business Management
  • Effectively address client queries with timeliness and accuracy.
  • Provide relevant client specific statements and information as per the requests received.
  • Process Trade Exceptions and/or tasks assigned as per the defined procedures and timelines.
  • Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, nonreceipts, payments and interest claims that are payable or receivables.
  • Liaise with all the stakeholders (front desk personnel traders, account managers, relationship managers and credit officers ) via phone/ email and chats to ensure timely and accurate resolution of breaks of both economical and noneconomical in nature.

Knowledge Management:

NA

Customer Relationship Management:

• Liaise with all the clients, stakeholders (front desk personnel- traders, account managers, relationship managers and credit officers ) via phone/ email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature

Process Improvements and Process Adherence:

• Contribute towards process improvements programs in their area of work

• Actively participate and contribute to team initiatives:

regular team meetings, presentation of thoughts /ideas, etc
  • • Follow and actively foster a risk management culture within the teams, where issues are raised / resolved on time.

Must Have Skills

  • Speaking Thai
  • Thai Translation To English
  • Hedge Fund Accounting
  • Fund Accounting

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 345,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.