Sales Support-(KL)- (ID:614364)

Responsibilities :

- Actively support the Sales Team in RFPs by preparing sales quotations and handling sales-related issues.
- Provide submissions to customers for their requests for proposals (RFPs).
- Track and report on sales engagement activities (e.g., sales pipeline, sales closure, and sales target variances).
- Monitor customer account activities (e.g., sales appointments and overseas meetings).
- Use the company CRM tool to prepare sales quotations.
- Actively follow up on submitted Sales Quotations to ensure successful closure.
- Compile sales account activities and forecasting reports.
- Build trusted, long-term relationships with customers and prospects.
- Collaborate closely with internal teams such as Commercial, Finance, and Provisioning.
- Perform administrative duties related to the Sales Team.
- Provide weekly reports on sales activities and customer meetings.
- Assist with key tasks as required by management to ensure overall customer satisfaction.

Requirements:

- Minimum 2 years of experience in Customer Service, Sales, or Sales Support and have experience in CRM, ERP will be added advantage.
- Possess excellent and strong aptitude in customer service to assist customers.
- Good listener and capable of building online relationships.
- Degree or diploma in Business or IT.
- Self-driven individual with excellent customer service skills.
- Ability to multitask and prioritize opportunities accordingly.
- Good communicator with the ability to interact and deal with people of diverse cultures.
- Strong analytical skills and ability to collate and interpret data from various sources to understand market conditions and trends.
- Has a sense of ownership to see things through to completion.
- Ability to work under pressure and produce high-quality work.
- Possess a mature attitude and able to work independently with minimal supervision.