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PARTS & SERVICE ASSISTANT (KCH)

Salary undisclosed

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- To record all parts warranty claim and prepare submission. - To investigate problems, prepare reports, obtain solutions and make recommendations to HOD in order to solve customers' complaints. - To monitor and analyse market competitors' activities and to provide relevant report and information to enhance sales productivity. - To issue service job card, parts requisition order and related documents. - To provide historical records by keeping records on customer inquiries and warranty claim. - To support existing branch admin, parts & service administration work.