ACCOUNT MANAGER

Job Responsibilities:

• Contract Negotiation and Management: Lead contract negotiations with clients to ensure mutually beneficial agreements. Review and manage client contracts, ensuring adherence to company policies and procedures.
• Client Relationship Management: Address client queries and issues promptly and effectively to maintain a high level of customer satisfaction. Provide regular updates to clients and internal stakeholders on project status.
• Data-Driven Decision Making: Use data insights to drive strategic decisions and improve client outcomes.
• Cross-Functional Coordination: Collaborate with internal teams, including Marketing, Solutions, Pre-Sales & Segment Marketing, and Delivery, to ensure timely and successful delivery of services and solutions.
• Project Management: Manage project timelines, budgets, and resources to ensure the successful execution of client projects.
• Business Development: Identify and pursue opportunities for growth within existing accounts. Develop new business opportunities with prospective clients.
• Sales and Negotiation: Leverage advanced sales skills to market and close the sale of offerings. Negotiate contracts to secure accounts at a profit.
• Client Communication: Use interpersonal skills to communicate effectively with clients, both over the phone and in face-to-face meetings. Conduct product demonstrations and public speaking engagements as needed.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
• Minimum of 5-10 years of experience in account management, sales, or a related field.
• Proven track record of managing key accounts and driving business growth.
• Advanced sales skills, including the ability to market and close the sale of an offering.
• Strong negotiation skills to secure profitable contracts.
• Excellent interpersonal skills for effective communication with clients.
• Good product knowledge and the ability to demonstrate products.
• Public speaking experience is a plus.

Job Type: Permanent

Pay: RM9,000.00 - RM15,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday