NOC - Network Operation Center (MYEG HQ)
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Responsible for end-to-end service qualification including but not limited to Traffic QOS Monitoring, Manual Phone testing, and Route Adjustment.
2. Capable of performing Fault Analysis and troubleshooting through the support portal.
3. Correspond with customers and provide updates in accordance with standard operating procedures.
4. Coordinate with customers to facilitate an efficient troubleshooting process.
Job Requirements
1. Candidate must possess at least a Diploma or Degree in Computer Science or any related field.
2. Able to work in shift mode, 24 x 7 operation (Shift on rotation basis).
3. Strong knowledge in Voice over IP (VoIP), networking, Data networks.
Job Type: Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Application Question(s):
- How much your expected salary?
- How much your current salary?
- Willing to work at Damansara Perdana?
- Able to start Immediately?
- Have own transport?
- Willing to work Rotational Shift?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Computer networking: 1 year (Preferred)
- Network security: 1 year (Preferred)