SALES ADMIN

Job responsibilities for a Retail Sales Admin typically include:

• Order Processing: Receive and process customer orders accurately and efficiently, ensuring all details are correctly entered into the system.
• Inventory Management: Monitor and manage inventory levels, including stock replenishment, transfers between stores, and identifying slow-moving or obsolete items.
• Customer Service: Provide excellent customer service by responding to inquiries, resolving complaints, and assisting customers with product selection or information.
• Sales Support: Assist the sales team with administrative tasks such as preparing quotes, processing sales contracts, and maintaining customer records.
• Data Entry: Accurately enter sales data, customer information, and other relevant data into the company's database or Auto Count system.
• Reporting: Generate sales reports and analytics to track performance, identify trends, and provide insights to management for decision-making purposes.
• Coordination: Coordinate with various departments such as logistics, finance, and marketing to ensure smooth order fulfillment, payment processing, and promotional activities.
• Documentation: Maintain accurate records of sales transactions, invoices, and other relevant documentation, ensuring compliance with company policies and regulatory requirements.
• Ad Hoc Tasks: Assist with ad hoc tasks and projects as assigned by management, such as participating in store events, conducting market research, or assisting with store displays.
• Compliance: Ensure compliance with company policies, procedures, and legal regulations related to sales operations, data privacy, and consumer protection.
• Managing incoming calls
• Liaison with Warehouse, logistic department for ordering and invoicing issue.
• Handling ordering, issues sales order, delivery order, invoice, and follow up back orders.
• Key in delivery order and invoices to the billing system.
• Posting and filling DO and Invoices.
• Maintain files and records, keep them easily accessible and updated
• Liaise with account department for invoices billing.
• Answering questions about order status, shipment schedules, and product information to ensure smooth order preparation.
• Knowledge in E-Commerce platform will be adding advantage.

Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM2,800.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Sungai Buloh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Notice of Termination

Education:

• STM/STPM (Preferred)

Experience:

• Sales Administration: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Expected Start Date: 10/09/2024