Spare Parts Sales & Warehouse Manager/ Assistant Manager

RESPONSIBILITY:

Spare Parts Sales Strategy & Performance:

• Develop and implement sales strategies to achieve revenue targets and grow the spare parts segment
• Monitor and analyze sales performance and market trends, adjusting strategies as needed to meet targets
• Create and manage promotional campaigns or offers for spare parts, including bundling, discounts, or upselling

Warehouse Management:

• Implement effective inventory management systems (e.g., ERP or WMS) to track and control stock accuracy
• KPIs such as inventory accuracy, order fulfillment rates, and lead times
• Prepare regular reports on inventory status, warehouse operations, and cost management
• Spare Parts sales and warehouse management, balancing customer-facing activities with back-end operations.
• Aligning sales forecasts with warehouse stock levels to avoid overstock or stockouts.
• Coordinating with both suppliers and customers to ensure timely procurement and delivery of parts.

EXPERIENCE:

Sales Strategy & Customer Relationship Management (CRM):

• Understand Demand Patterns: Analyze sales history to forecast demand and plan inventory purchases accordingly.
• Bundling & Upselling: Bundle parts with related items or offer services to increase revenue. Upsell premium parts where possible.
• Use a CRM system to track customer preferences, order history, and feedback to tailor your sales approach.

Warehouse Organization & Inventory Management:

• Regular Audits: Conduct periodic stock checks to ensure inventory records match physical stock
• Logical Layout: Organize the warehouse to ensure high-traffic parts are easily accessible. considerations
• Implement a first-in, first-out (FIFO) system for parts with shelf life

Supplier Management:

• Supplier Relationships: Build strong relationships with suppliers to ensure quick delivery of spare parts, especially critical components.

Customer Satisfaction:

• After-Sales Support: Provide efficient after-sales services like purchaces, warranties, returns.
• Parts Availability : Minimize lead times for part deliveries by optimizing warehouse processes and managing supplier timelines efficiently.

REQUIREMENTS:

• Preferably at least 8 years of relevant experience
• Must Have selling experience ( 2-5 years) in technical products and proven track record of exceeding sales target, developing customer relationship
• Industries experience such as automotive, machinery, manufacturing or technical parts supply are added advantage
• Team Management & Leadership : supervisory experience to manage warehouse teams, assign task and ensure that operations run smoothly
• Must able to frequently outstation travelling as job required

Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Bandar Bukit Raja: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• STM/STPM (Preferred)

Experience:

• Retail: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)