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Travel Tour Operation (Mandarin Speaker)

RM 2,700 - RM 3,300 / Per Mon


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  • To develop and create tour packages, including itineraries, inclusions, exclusions and pricing.
  • To coordinate with local partners, guides, hotels, transportation providers, and attraction sites.
  • To research new destinations and experiences to offer in tour packages.
  • To manage day-to-day operations, including booking systems and reservations.
  • To ensure all tour logistics (accommodation, transport, meals, guides) run smoothly.
  • To ensure tours meet legal, safety, and health regulations, both locally and internationally.
  • To stay updated on visas, passports, and customs regulations for various destinations.
  • To prepare budgets for tours and monitor profitability.
  • To build and maintain relationships with suppliers (hotels, transport companies, tour guides).
  • To negotiate contracts, rates, and service agreements with suppliers.
  • To ensure timely payments and efficient communication with suppliers.
  • To manage unexpected situations such as delays, cancellations, or issues with suppliers.
  • To provide real-time solutions to ensure a smooth tour experience for clients.
  • To collect feedback from customers after tours to improve future offerings.
  • To analyze feedback and suggest improvements to tour packages or operations.
  • Candidates with positive attitude, self-starter and responsible characteristic, good communication and interpersonal skill.
  • Candidates with excellent hands-on skills and attention to details.
  • Candidates with self-confidence and be able to actively interact with all relevant parties.
  • Candidates with good understanding knowledge or willing to learn of travel tour softwares (Computer Reservations Systems, GDS systems and E-Travel).
  • Candidates with good proficiency on written & spoken Mandarin and English, as the role requires candidate to engage with mostly Mandarin and English speaking customers. Exemplary sales skills, customer service and customer oriented approaches.
  • Candidates who able to work independently and with teams.

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    • Work for 5.5 working days (Monday to Friday, 1/2 day on Saturday).
    • Candidates with prior working experiences will be prioritize.
    • Candidates possessed Diploma/Degree in Tourism or Hospitality will be prioritize.
    • Fresh graduates and SPM leavers are encouraged to apply as well as trainings will be provided.
  • KWSP and SOCSO.
  • Annual and Medical Leave shall be in accordance with the prevailing Labor Law of Malaysia.
  • To earn extra Incentives and Commissions as if personal revenue target achieved.
  • To earn extra Incentives and Commissions as Tour Leader, Tour Manager.
  • Career development and advancement trainings.