Customer Happiness Specialist
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Campaign | DTH (Direct to Home)
Role: Customer Care Consultant
Job Scope - To attend inbound calls pertaining customer inquiries about Astro DTH product n services
Working Location: Plaza Sentral, KL sentral
Working Hours ~ Rotational Shift Mon- Sunday (2Days off)
9am to 6pm
10am to 7pm
Salary Package
Basic range up to RM2800 * Terms and conditions applies *
For the first 5 Months during probationary period, your salary will be paid RM 1800.00 basic pay.
Probationary period is minimum 5 months
Besides basic pay, you are entitled for ;
Training Completion Allowance RM200 upon completion of your training,
RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance,
Newbies KPI Allowance up to RM400.00
After the probationary period, we will reward you with:
One time off Confirmation bonus of RM3, 500
Salary incremental minimum RM100 and max RM800 upon confirmation of your employment
If you are keen to explore and okay with the terms and conditions stated as above, we would like to have a face to face interview session with you to discuss further. Kindly reply this message with I'm interested for interview , nonetheless
If you are not keen , we understand you , just reply us by texting , Skip for Now. Wishing you the best for your career search.
Job Types: Full-time, Contract
Pay: Up to RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Early shift
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Performance bonus
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)