IT Infrastructure Specialist (Network)

Toyota Capital Malaysia is a subsidiary of Toyota Financial Services Corporation (TFSC), which specializes in vehicle finance for Toyota Motor Corporation (TMC) around the world. Across the Asia-Pacific Region, we have established a strong presence that comprises 8 finance companies in Asia Pacific including Thailand, Malaysia, Philippines, Taiwan, Korea, Indonesia, India, and Vietnam.

At Toyota Capital Malaysia, our people are our greatest asset. We prioritize continuous training and development to maximize people growth and providing all the support. Our culture fosters support and openness, driven by our core values and competencies. We aim to empower everyone to bring their best selves to work, with diversity, equity, and inclusion at the heart of everything we do.

Responsibilities:

• To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User Access Right maintenance & management.
• Perform day-to-day network, infrastructure, servers and end users technical related support & monitoring. User Access Right Authorization. Configuration, administration/health Check IT network/infrastructure related equipment such as PC/Mobile Devices, Servers, Printers, SAN Storage, email, Firewall, Switches, Router, Backup etc. Monitor end of day schedule jobs; even log and alert alarm on the servers/network to proactively identify and minimize disruption and impact to the systems/network. Identify IT risks, threats and vulnerabilities in the company’s technology infrastructure.
• Ensure daily/weekly backup are perform successfully; security patches are applying on time; vulnerabilities scanning is executing as per scheduled and provide remediation to improve and close the vulnerability gaps accordingly. Lead and ensure related backup restore simulation is perform as per schedule.
• Work with others team member to serve as subject matter expert & provide IT network/infrastructure related advice in designing and implementing IT security Control initiatives and risk mitigation/remediation. Responsible for recommending, implementing and managing security controls for system, network. Application by design system security architecture and develop detailed security designs.
• Facilitate and interacts with internal and external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to SOX, Global Information Security Group or any others Corporate requirement.
• Maintain, provide support on documentation; reports and BCP. Periodically reviewing the SOP, guideline, policy, procedure and control to ensure the efficiency and effectiveness of the information security controls as a whole, recommending improvements wherever is necessary.

Requirements:

• Degree in Computer Science, Information Security or equivalent practical experience
• CCNA Certification will be an added advantage
• Minimum 5 years of hands-on technical experience in support, implementing & administrator network/infrastructure related equipment/ tasks such as:
• Hands on technical experience in analyses, troubleshooting to resolve daily network, infrastructure, server, storage, backup and end user technical support request.
• Configure & administrate network/infrastructure related equipment & security control – such as Wintel/Linux platform, Exchange email, VMWare, L2/L3 Firewalls support, routing, switching, IDS/IPS, Proxy, WAF, VLAN, VPN Technology, Anti-Virus Software, Backup Solution, Event Management (SIEM) Technologies, network related security monitoring, Content Filtering, Vulnerability Scans, Encryption Technology, DHCP, DNS, HTTP, SSL, SSH, LDAP, IPSEC, etc.
• Vendor sourcing & process PO request, IT Asset & User Access Right maintenance, report and documentation.
• Excellent analytical and problem-solving skills, result oriented, self-motivated, good interpersonal skills, flexible, independent
• Must be able to provide after-hours on urgent incident support request
• Abilities to prioritize multiple tasks and able to work under pressure, tight deadlines and within constraints.
• Good communication in English and Bahasa Malaysia, both written and spoken.