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Jobs or company...
J

Client Advisor - Luxury Brand

RM 2,200 - RM 2,200 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Scope:

Provide excellent and specialized customer service by creating emotionally enriched relationships with clients

Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives

Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance

Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized.

Create a long-term authentic bond with clients by making them feel the experience is truly about them.

Demonstrate active leadership on selling floor, to drive individual and team objectives and be accountable for sales results.

Job Responsibilities:

1. SALES

Achieve individual KPIs:

o Sales targets

o Sales Per Transaction (SPT)

o Unit Per Transaction (UPT)

o Conversion rate

Assist in daily sales and weekly sales reporting to head office (where necessary).

2. STORE APPEARANCE / VISUAL MERCHANDISING

Ensure store / stockroom are clean, neat and tidy at all times, product is properly stored, bags in dust

bags, shoes by name/SKU and in size order.

Ensure new stocks are displayed and merchandised in a timely and attractive manner.

3. STOCK MANAGEMENT

Ensure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease

of access when serving customers

Ensure all stock transfers into and out of the store are properly recorded to minimize stock loss

4. CUSTOMER SERVICE & CRM

Acquire new clients to Ferragamo database.

Develop client relationships by providing clients regular updates.

Basic Salary : RM2200 With Travel Allowance (RM1600)

Location: KLCC

Commission & Bonus Schemes

- Normal season - RM 3-4k (Range)

- Festive season - RM 6-8k (Range)

- 13month bonus - Dec

- Performance Bonus

Additional Info:

- 4 shifts. 8 hours on normal shift. 10.5 hours for full shift

Working Hours by Shift:

AM (9:30 AM - 6:30 PM)

MID (11:30 AM - 8:30 PM)

PM (1:00PM - 10:00 PM)

FULL (9.30AM - 10:00 PM)

Job Type: Full-time

Pay: RM2,200.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Retention bonus

Application Question(s):

  • What is your Current Salary/ Last drawn Salary?
  • What are your Expected Salary?
  • When Will you be able to Start? Do you have a notice period

Experience:

  • Luxury Retail: 1 year (Preferred)
  • Storytelling Sales: 1 year (Preferred)

Location:

  • Kuala Lumpur (Required)
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