Customer service - Ara Damansara
RM 2,000 - RM 2,500 / Per Mon
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Location -
- Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)
- FREE shuttle service transport from LRT station to Office based on selected schedule
Job scope -
- Attending to inbound, live chats and emails
- Respond to customers' general queries, complaints/feedbacks
- Assist and resolve customers' inquiries with their cable subscriptions, cable tv plans, contract, cable/tv devices and monthly payments issues
- Manage customer complaints and feedbacks accordingly
Working Hour -
- Mon-Sun (morning, afternoon & night shifts)
- 5 working days & 2 days off (depending on shifts)
- 9 hours working (8 hours working + 1 hour break)
- Earliest shift starts: 8AM
- Last shift ends: 11PM
Requirements -
- Candidate must possess at least SPM
- Fresh graduates are encouraged to apply (Training will be provided)
- Excellent command of English in both verbal and written communication
Job Types: Full-time, Contract, Fresh graduate
Contract length: 24 months
Pay: RM2,000.00 - RM2,500.00 per month
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