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Customer service - Ara Damansara

  • Full Time, onsite
  • TalReso Consultancy And Advisory Sdn Bhd
  • Petaling Jaya, Malaysia
RM 2,000 - RM 2,500 / Per Mon

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Location -

  • Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)
  • FREE shuttle service transport from LRT station to Office based on selected schedule

Job scope -

  • Attending to inbound, live chats and emails
  • Respond to customers' general queries, complaints/feedbacks
  • Assist and resolve customers' inquiries with their cable subscriptions, cable tv plans, contract, cable/tv devices and monthly payments issues
  • Manage customer complaints and feedbacks accordingly

Working Hour -

  • Mon-Sun (morning, afternoon & night shifts)
  • 5 working days & 2 days off (depending on shifts)
  • 9 hours working (8 hours working + 1 hour break)
  • Earliest shift starts: 8AM
  • Last shift ends: 11PM

Requirements -

  • Candidate must possess at least SPM
  • Fresh graduates are encouraged to apply (Training will be provided)
  • Excellent command of English in both verbal and written communication

Job Types: Full-time, Contract, Fresh graduate
Contract length: 24 months

Pay: RM2,000.00 - RM2,500.00 per month