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Helpdesk Consultant (Client Support Role)

RM 2,800 - RM 4,000 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Provide first level contact and resolve customer issues
  • Diagnose and resolve software issues
  • Escalate unresolved queries to the next level of support

Walk customers through problem solving process

  • Ensure customer enquiries are followed up promptly
  • Ensure proper recording, documentation and closure

All you need to know .

  • Attractive remuneration package up to RM 4k
  • Comprehensive benefits (Allowance + Bonus)
  • Structured career progression
  • International exposure
  • Training provided
  • Enjoy work life balance with 5 working days
  • Willing to work in Setia Indah area

Ideal Candidates .

  • This position is ideal for candidates with experience in customer or helpdesk support, as well as a willingness to engage with customers, and fresh graduates are also welcome to apply.

Job Types: Full-time, Fresh graduate

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Experience:

  • Customer / Helpdesk Support: 1 year (Preferred)