Helpdesk Consultant (Client Support Role)
RM 2,800 - RM 4,000 / Per Mon
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- Provide first level contact and resolve customer issues
- Diagnose and resolve software issues
- Escalate unresolved queries to the next level of support
Walk customers through problem solving process
- Ensure customer enquiries are followed up promptly
- Ensure proper recording, documentation and closure
All you need to know .
- Attractive remuneration package up to RM 4k
- Comprehensive benefits (Allowance + Bonus)
- Structured career progression
- International exposure
- Training provided
- Enjoy work life balance with 5 working days
- Willing to work in Setia Indah area
Ideal Candidates .
- This position is ideal for candidates with experience in customer or helpdesk support, as well as a willingness to engage with customers, and fresh graduates are also welcome to apply.
Job Types: Full-time, Fresh graduate
Pay: RM2,800.00 - RM4,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Experience:
- Customer / Helpdesk Support: 1 year (Preferred)
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