Customer Support Administrator

Customer Interaction: - Act as primary point of contact for customer inquiries, orders and requests. - Deliver prompt and courteous responses to customer inquiries via phone, email or chat. Order Processing: - Accurately and efficiently process customer orders. - Collaborate with the fulfillment and shipping departments to ensure on-time delivery. Sales Team Support: - Assist sales representatives in preparing quotes, proposals, and sales presentations. - Maintain and update customer databases and sales records. 客户互动： - 充当客户查询、订单和请求的主要联系人。 - 通过电话、电子邮件或聊天迅速而礼貌地回应客户的查询。 订单处理： - 准确而高效地处理客户订单。 - 与履行和发货部门合作，确保按时交付。 销售团队支持： - 协助销售代表准备报价、提案和销售演示。 - 维护和更新客户数据库和销售记录。