Executive Housekeeper

1. Plan and organize all duties of the Housekeeping Department. 2. Orientate and train all Housekeeping personnel. 3. Coordinate the activity of the Housekeeping Department to relate in harmony with other departments. 4. Purchase ( subject to final approval), receive, store, direct, and control the use of Housekeeping equipment, supplies and linen items. 5. Inspect and evaluate work performance by Housekeeping personnel. 6. Keep record on room status, lost & found, purchases, inventory, accidents, repairs and cleaning. 7. Ensure all storage areas are safe and secure. 8. Control of all keys assigned to the Housekeeping Department. 9. Hold communication meeting within the Housekeeping Department and attend various Management meeting. 10. Control of staff discipline, and carry out job performance appraisals at specific periods. 11. Handle guests complaints courteously and efficiently. 12. Ensure employees of Housekeeping maintain a high standard of personal appearance and hygiene at all times. 13. Handle all operation aspect of Minibar (Inventory, Revenue target, etc). 14. Ensure all areas of the Hotel are maintained at the required standard of cleanliness. 15. Carry out all interviews for prospective Housekeeping personnel. 16. To perform any additional duties and responsibilities as may be requested by the management.