English Customer Support Executive (Cable)
Salary undisclosed
Apply on
Original
Simplified
Job Responsibility
- Inbound Call Handling: Address customer inquiries, complaints, and feedback about products.
- Service Quality: Provide accurate information while ensuring excellent customer service.
- Team Collaboration: Work with the team to meet KPIs and adhere to SLAs.
- Minimum Qualification: SPM or equivalent; fresh graduates are encouraged.
- Language Proficiency: Fluent in English.
- Work Schedule: Five days per week with rotational shifts.
- Shift Flexibility: Open to working weekends and rotating shifts.
- Leave: Annual and sick leave included.
- Growth: Career advancement available.
- Training: Full training provided.
- Activities: Staff activities encouraged.
Similar Jobs