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Customer Service ||2.6K-3K||KL ||Banking Sector||SPM Leavers are welcomed to apply

RM 2,600 - RM 3,000 / Per Mon

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What will you do as a Customer Service Executive?

 Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and account-related matters.

 Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.

 Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.

 Providing product information: Educating customers about various banking products,

such as savings accounts, credit cards, loans, and investment options.

 Processing transactions: Facilitating routine banking transactions, such as deposits,

withdrawals, fund transfers, and bill payments.

Necessary skills:

Benefits:

Salary: RM2,600.00 - RM3,000.00 per month

 Fresh graduate are welcome to apply.

 Experience – customer service experience will be an advantage.

 Languages – Fluent in English both spoken and written.

 Able to handle high volume of calls.

Job Types: Full-time, Contract, Fresh graduate
Contract length: 6 months

Pay: RM2,600.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Fixed shift
  • Holidays
  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)