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Immediate Hiring (21st October Intake) - Customer Service Representative

  • Full Time, onsite
  • Agensi Pekerjaan Language Talent Solutions Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 2,600 - RM 3,000 / month

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Position: Customer Service Representative (6 months contract)
Location: Jalan Raja Laut & Jalan Ampang
Operation Shift: 8 AM to 11 PM (9 hours per shift including break)
: 8AM - 5PM / 2PM - 11PM
: 5 working days, 2 off days

Benefit : EPF / Socso / Annual Leave / Medical Leave
Term of Contract : 6 months (renewable based on performance)

Start date: 21th October 2024

Job Description:

  • Utilize effective problem-solving and decision-making skills to assist customers with their inquiries.
  • Develop and apply a comprehensive understanding of industry practices and procedures to achieve team goals.
  • Collaborate with your immediate manager to motivate the team and monitor performance.
  • Mentor and guide associates to enhance their individual performance.
  • Consistently meet and exceed individual and team performance targets with minimal direct supervision.
  • Prioritize client needs while delivering an exceptional customer experience, with performance measured using specific metrics.

Interview:
- Face to face interview with Hiring Manager

Job Type: Contract
Contract length: 6 months

Pay: RM2,600.00 - RM3,000.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Physical Interview : 11 and 14 October

Start Date Working : 21st October 2024

Application Deadline: 10/13/2024
Expected Start Date: 10/21/2024