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1. Roles & Responsibilities - Manage customer/creator inquiries via the CRM tool, direct contact, or work with other teams. - Identify the root causes of escalated issues and provide appropriate resolutions to deliver excellent service.
2. Responsible for social media strategy, driving brand awareness, engagement, and catching viral content.
3. Identify the root causes of escalated issues and provide appropriate resolutions to deliver excellent service.
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Education:
- Diploma/Advanced Diploma (Preferred)
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