Sales Administrator

Job Specifications

• Responsible to processing sales orders, contract and customer return.
• Contact internal/external customers by phone or email to answer queries and obtain missing information.
• In charge of daily operational needs such as following up on Sales Orders delivery, shipment schedules.
• Verify orders, including customers' personal information and payment details.
• Support the sales department with other administrative tasks, if requested.

Responsibilities

• Follow and enforce the company's Sales policies and procedures.
• Responsible for process and verify order according to SLA.
• Maintain and liaise with Sales and Warehouse department to ensure timely deliveries that could result in reduce inventory aging.
• Trigger Procurement department for stock purchase and follow up with procurement to ensure stock ETA within agreed timeline.
• Validate customer return according to guideline and triggered procurement for vendor return.
• Assist Sales Team in printing of commercial/proformal invoice.

Requirements

• Candidate must possess at least Diploma or equivalent
• Preferred 2 years of working experience as procurement or related position.
• Proven work experience as a Sales administrator or Sales support agent.
• Good communication and organizing skills, analytical reasoning through experience in applying such skills.
• Excellent communications and organizational skills with external and internal customers.
• Good analytical, problem solving, and organizational abilities.
• Experience in Operation environment and ability to multitask, prioritize, and manage time efficiently.
• Able to work well under stress in a fast-paced environment.

Job Type: Full-time

Pay: Up to RM4,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you Malaysian?
• How long is your notice period to your current employer?
• How much is your monthly expected salary?

Education:

• Diploma/Advanced Diploma (Preferred)