Outlet Manager
- Station in Outlet Daily (Except office meeting day)
- Ensure schedules and objective are met
- Supervise and motivate staff
- Monitor Operating costs, budget and resources
- Coordinate Operation
- Check CCTV at 9.30am to ensure all staffs report to duty
- To ensure all outlets money are bank in at 10pm with bank in slip and sales report are send to group chat, to check on shortage and void, any rejected money to be bank – in in the next day without fail
- To check on Drawer Cash Float cannot exceed RM 700.00
- To ensure everything related with outlet issue need to update OPERATION
MANAGER
- To check daily accounting report upon outlet visit, if found problem rectify on spot and ensure the sales are key in into POS system
- To complete outlet tableware / inventory stock take every month for every (date)
- Need to do stock count inventory every day
- Need to do wastage record
- Need to do staff meal record
- Need to do manager monthly schedule
- Need to do monthly activities calendar
- Need to do maintenance & repair cost
- Need to do Outstanding maintenance
- Service and maintenance of kitchenware, Kitchen equipment and tableware
- To submit Overtime to HR 21st each month through driver & update send report form
- To submit Duty Roster of Manager and outlets to HR and OPERATION MANAGER 25th each month
- To submit staff monthly salary summary to HR 30th every month
- Each outlet daily accounting report pass to Driver and submit to Account Department weekly.
- Provide daily accounting report to outlet
- Review with outlet staff for customers feedback or any inconvenience at outlet and being reporting the issue to respective person
- To ensure make proper order following Central Kitchen schedule
- Need to check/ count items when receive delivery from driver delivery
- Need to do stock take for items end off month and give the report to Operation Manager
- To ensure all tableware receiving at outlet and old item return to Central Kitchen
- Involve in staffs hiring for Outlets
- Involve in team meeting at HQ
- Analyze outlets flow and suggest improvement
- Review with staff on controlling store expenses on monthly basis
- Need to ensure all the staff follow the SOP cook’s, attire procedure , and always ensure outlet clean also fast clean the table.
- At least 3 years proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary school diploma or degree in food service management or related field
- Able to speak in Mandarin would be added advantage
- Working hours: Monday to Saturday, Occasional Sunday and take Weekday off.
- Hostel provided
- Staff Meal provided
- EPF & SOCSO
- Training Provided
- Staff loyalty RM 300 per month
- Annual leave
- Yearly increment & bonus (Subject to company overall performance)
