Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
J

EUC Team Lead (Desktop Support)

RM 5,000 - RM 5,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Summary

Desktop Team Lead is responsible for providing leadership support and direction of the daily activities of End User Computing Team. The position oversees, monitor, and participates in various workstream tasks of the end user computing environment. Support may include but not limited to, hardware and software, printers, projects management, ITSM framework and support, documentation, process enhancement and related IT equipment. The role may also perform network and server related support upon request.

Responsibilities

  • Lead and manage the daily operational service support and assist the respective services at site.
  • Lead to analyse, diagnose and resolve account service issues
  • Responsible for account services and prioritization of work requests for customers, as well as to integrate new, enhanced and existing service offerings for the account
  • Ensure effective implementation and follow-up of ITSM processes of customers
  • Monitor and ensure the service delivery and Service Level Agreements meet the customer obligations
  • Identify, implement and drive service improvements to enhance customer satisfaction
  • Provide relevant reporting and trend analysis statistics to pro-actively support and improve the customers’ businesses
  • Any other ad-hoc duties as required or assigned

Requirements

  • Bachelor Degree or Diploma in Computer Science or IT related studies
  • Industry Certifications, such as A+, N+ and/or MCSE/CCNA, will be an added advantage
  • At least 5 years of experience in a technical service and team lead’s role
  • Sound technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments
  • Effective oral and written communication skills
  • Strong organizational and interpersonal skills
  • Good customer service and support attributes
  • Independent and results-oriented

Job Types: Full-time, Contract
Contract length: 12 months

Pay: Up to RM5,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you Malaysian?
  • How long is your notice period to your current employer?
  • How much is your monthly expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)
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